Delivery and Returns
Have your eye on a dream dram? We partner exclusively with trusted couriers in order to safely and securely ship orders, so you can shop with peace of mind.
Delivery
Please be aware the shipping times detail below are approximate. During periods of high demand, orders may be delayed slightly, however, we’ll always endeavour to get your order to you as quickly as possible.
United Kingdom
Orders will be delivered within 2-3 working days.
Most orders will be charged at £5.99, however, orders weighing less than 750 grams will be charged a reduced rate, varying from £1.99 to £3.50, depending on weight. There is no surcharge for deliveries to the Highlands and Islands.
Europe
Orders will be delivered within 3-7 working days.
Shipping price is calculated based on the weight of your order and the delivery country.
Rest of World
Orders will be delivered within 5-14 working days, although there may be some variance.
The cost of shipping is calculated based on the weight of your order and delivery country.
A signature is required upon delivery of all orders made through our website. If you are not going to be at the address specified on your order at the time of delivery, please get in touch and we will help to make alternative arrangements.
Please note that all orders will include Value Added Tax where relevant, however, some countries may impose additional local taxes. Orders of more than six bottles (or equivalent weight) will incur an additional delivery charge.
Frequently Asked Questions
- What forms of payment do you accept?
- How do I track my order?
- My order didn't arrive on time! What do I do?
Returns and Exchanges
In the unlikely event that your order isn’t quite what you expected, or you’ve simply changed your mind, we’d happy to help arrange a refund or exchange. Please get in touch within 7 days (with photographic evidence for damaged or faulty orders) with our customer service team by email or phone (+44(0) 141 300 4917) to arrange a return.
