Douglas Laing & Co. Ltd – Prize Competition Terms & Conditions

1. THE PROMOTER

The promoter is Douglas Laing & Co. Limited (“we”, “us”, or “our”), having our registered office at Douglas House, 19 Mossland Road, Glasgow, G52 4Z, United Kingdom, a company registered in Scotland under company number SC027619.

2. THESE TERMS AND PRIVACY POLICY

These terms apply to all competitions hosted by us on www.douglaslaing.com in which entrants buy a ticket, answer a question, and are entered into a prize draw if they answer the question correctly (collectively referred to as prize competitions).

By entering any prize competition, you confirm that you agree that these terms and our Privacy Policy apply to you, and you consent to the processing of your personal data as described therein.

Our standard Consumer Terms of Business also apply to prize competitions. Please note in particular those relating to product descriptions, quality, delivery, payment, events outside our control, and our responsibilities to you if things go wrong.

3. ELIGIBILITY

Prize competitions are open to individuals aged 18 years or older.

To be eligible to win a prize, your shipping address must be in a country which we currently ship to. Please check our website for guidance before entering. Ineligible entries will be discarded.

Prize competitions are not open to employees (and their immediate family members) of Douglas Laing & Co. Ltd or any associated companies.

We reserve the right to verify the validity of entries and entrants (including identity, age, and place of residence) at any time. We may disqualify any individual or entry that breaches these terms, tampers with the entry process, or engages in any unlawful or improper conduct that undermines the fair conduct of a competition.

4. ENTRY PERIOD

Each prize competition will have an opening date and time, closing date and time, and a predetermined total number of tickets available for purchase.

For the XOP Rare Whisky Collection Competition, entries open on 21st October 2025 and are scheduled to close at 11:59pm on 8th December 2025, or earlier if all 2,140 tickets are sold.

If all tickets are purchased before the published closing date and time, we reserve the right to end the prize competition early and bring forward the draw date. In such cases, all entrants will be notified by email of the updated draw date.

5. HOW TO ENTER

Purchase a Ticket

To enter by purchasing a ticket, eligible individuals must, within the entry period:

1. Follow the on-screen instructions on the relevant prize competition product page at www.douglaslaing.com;
   
2. Complete the purchase of one or more competition ticket(s); and
   
3. Correctly answer the skill or knowledge-based question provided.
   
   (If multiple tickets are purchased in a single transaction, you only need to answer the question once.)
   

When all actions are completed, the entrant will have a qualifying entry (or multiple qualifying entries). Except in the circumstances outlined in clause 9, all competition tickets—regardless of whether the entrant answered correctly—are non-refundable.

Ticket prices may vary by competition and will be displayed on the relevant page. Multiple tickets may be purchased as a bundle.

We reserve the right to reject or void any automatically or programmatically generated entries that disrupt the competition or website operation.

Free Entry Route

To enter via the free entry route, eligible individuals must:

1. Send a postcard bearing a valid UK postage stamp to:
   
   FAO: Customer Service – Ticketed Prize Competition Team, Douglas Laing & Co., Douglas House, 18 Lynedoch Crescent, Glasgow, G3 6EQ, Scotland.
   
2. Clearly state:
   
   The specific prize competition you wish to enter
   
   The correct answer to the competition question
   
   Your name, email address, and phone number
   
   
3. Ensure that the postcard arrives before the competition closes.
   

Only one free entry per person per competition is permitted. Postage costs are borne by the entrant. Postcards will not be returned.

Entrants who answer incorrectly will not be entered into the draw and will not be notified individually. Our determination of the correct answer is final.

No tickets are transferable.

6. WINNER

One winner will be selected at random from all qualifying entries shortly after the closing date (or earlier if the competition sells out). Unless otherwise stated, a live draw will be streamed on our social media channels, and the winner will be announced during the draw.

If the draw date is brought forward due to early sell-out, all entrants will be notified by email.

We may contact the winner for feedback and may publish their first name, first initial of their surname, and region when announcing results.

7. THE PRIZE

The prize consists of one XOP Rare Whisky Collection valued at approximately £21,400, comprising six bottles from Douglas Laing’s XOP range, each accompanied by a handcrafted Richard Brendon crystal decanter, glass, and coaster.

Included Whiskies:

• XOP Macallan 35 Years Old – 47.2% ABV · 70cl
  
• XOP Port Dundas 45 Years Old – 47.8% ABV · 70cl
  
• XOP Speyside’s Finest 55 Years Old – 44.9% ABV · 70cl
  
• XOP Port Ellen 40 Years Old – 48.3% ABV · 70cl
  
• XOP Cameronbridge 45 Years Old – 46.9% ABV · 70cl
  
• XOP Blair Athol 30 Years Old – 48.0% ABV · 70cl
  

The prize is non-transferable, non-exchangeable, and cannot be redeemed for cash.

We reserve the right to substitute the prize with an alternative of equal or greater value if necessary.

8. SHIPPING

The prize includes packaging and carriage to a valid UK address (including Scottish Highlands and Islands).

If the prize is to be delivered outside the UK, additional shipping and customs charges may apply, which will be borne by the winner. We will contact the winner to arrange payment before dispatch.

9. MINIMUM TICKET SALES THRESHOLD & EARLY CLOSURE

Minimum Sales Requirement:

Each prize competition requires at least 60% of available tickets to be sold by the closing date to proceed.

Early Closure:

If 100% of tickets are sold before the published closing date, we reserve the right to close the competition early and conduct the draw ahead of schedule. All entrants will be notified of the revised draw date by email.

Cancellation:

If fewer than 60% of tickets are sold by the closing date or if the competition cannot proceed for fairness, safety, or operational reasons:

• 
  All ticket holders will receive a full refund within 14 days of cancellation;
  
• 
  This refund applies even if entrants answered the question incorrectly; and
  
• 
  Entrants (including free-entry participants) will be notified by email and via updates on our website and social channels.
  

10. CLAIMING THE PRIZE

We will attempt to contact the winner within 48 hours after the draw using the contact details provided.

If the winner does not respond within 7 days, they should contact us directly.

If no contact is established within 30 days of the draw date, we reserve the right to select an alternative winner from the remaining qualifying entries.

We are not responsible if a winner fails to claim their prize within the specified timeframe.

11. LIMITATION OF LIABILITY

We are not responsible for delayed, lost, or misdirected entries or prizes, including postcard entries lost in transit.

We are not liable for delivery to an incorrect address provided by the entrant.

Subject to clause 12, we (and our agents and representatives) exclude all liability for any loss, damage, injury, or death arising from participation in the competition or acceptance of the prize, except where caused by our negligence or fraud.

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under Scots law.

Your statutory rights remain unaffected.

12. DATA PROTECTION

We process personal data in accordance with our Privacy Policy and applicable data protection laws, including the UK GDPR and Data Protection Act 2018.

By entering, you consent to the processing of your personal data as described in our Privacy Policy.

13. GENERAL

These terms are governed by Scots law.

Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts, except that residents of Northern Ireland may also bring proceedings in Northern Ireland, and residents of England and Wales may bring proceedings in England and Wales.

If any provision is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

We reserve the right to modify these terms at any time. Any updates will be published on our website and will apply to future competitions.