TERMS AND CONDITIONS

1. THE PROMOTER:

The promoter is Douglas Laing & Co. Limited, (we, us and our) having our registered office at Douglas House, 19 Mossland Road, Glasgow, Scotland, G52 4XZ, United Kingdom, a company registered in Scotland under company number SC027619.

2. THESE TERMS AND PRIVACY POLICY:

These terms apply to all competitions hosted by us on www.douglaslaing.com in which entrants buy a ticket, answer a question and are entered into a prize draw if they answer the question correctly. In these terms, we'll refer to these as prize competitions. By entering any prize competition, you confirm that you agree that these terms and our Privacy Policy (and the way we process personal data) apply to you.

Our standard Consumer Terms of Business apply to prize competitions too, and your attention is drawn in particular to those terms which relate to the products which we sell and how we describe them, the quality of those products, delivery, how to pay, events outside our control and our responsibilities to you if things go wrong.

3. ELIGIBILITY:

Prize competitions are open to individuals who are 18 years or older.

In order to be eligible to win a prize, your shipping address must be in a country which we currently ship to. Please check our website for further guidance. Ineligible entries will be discarded.

Prize competitions are not open to any employees (and their immediate family) of ours or any of our associated companies.

We reserve the right to verify the validity of entries and entrants (including an entrant's identity, age and place of residence) at any time and we reserve the right, in our sole discretion, to disqualify any individual who, or any entry which, we believe has breached any of these terms, tampered with the entry process or engaged in any unlawful or improper conduct which may undermine the fair and proper conduct of any prize competition.

4. ENTRY PERIOD:

Each prize competition will have an opening date and time, closing date and time, and a predetermined total number of tickets available for purchase. The closing date and time of the prize competition and the number of tickets still available will be displayed on the relevant page when the prize competition is live.

If all the tickets have been purchased before the published closing date and time, we reserve the right to end the prize competition entry period early.

5. HOW TO ENTER:

PURCHASE A TICKET:

To enter by purchasing a ticket, eligible individuals must, within the relevant entry period, follow on-screen instructions on the relevant prize competition product page at www.douglaslaing.com and:

(i) complete the purchase of one or more prize competition ticket(s), and

(ii) answer correctly a skill or knowledge-based question (you only need to answer the question once if a bundle of multiple competition tickets is purchased).

When all actions are completed, the entrant will have a qualifying entry (or multiple qualifying entries if multiple tickets are purchased) into the prize competition and prize draw.

Except in the circumstances referred to in clause 9 below, all prize competition tickets, regardless of whether an entrant answered the question correctly or not, are non-refundable.

Ticket prices may vary from one competition to the next and will be displayed on the relevant page. You may be able to purchase multiple tickets as a bundle.

Whilst multiple entries are permitted, we reserve the right to reject, void and/or take appropriate actions to stop any automatically or programmatically generated entries which disrupt the operation of a prize competition and/or the website.

SEND US A POSTCARD:

To enter via the free entry route by sending us a postcard, eligible individuals must:

(i) send a postcard bearing a valid UK postage stamp to:

FAO: Customer Service – Ticketed Prize Competition Team, Douglas Laing & Co., Douglas House
19 Mossland Road, Glasgow, Scotland, G52 4XZ

(ii) clearly and legibly include on the postcard: the specific prize competition you wish to be entered into, the correct answer to the relevant question, your name, email address, and phone number, and

(iii) ensure that the postcard arrives before the relevant prize competition ends.

Postage costs are borne by the entrant. Postcards will not be returned.

Only one entry per person per competition is permitted via the free entry route.

Shipping and customs charges may apply if your delivery address is outside the UK – see clause 8.

Entrants who answer the question incorrectly will not be entered into the prize draw and will not be notified individually. Our determination of the correct answer is final.

No tickets are transferable.

6. WINNER:

For each competition, one winner will be selected at random from all qualifying entries shortly after the closing date. Unless otherwise stated, a live draw will be streamed on our social media channels, and the winner announced during the live draw.

We may contact the winner for feedback and may publish their first name, the first letter of their surname, and the county or region of their delivery address when announcing results.

7. THE PRIZE:

Each prize will be a bottle (or bundle of bottles/gift pack) of Scotch whisky or other alcoholic beverage, as detailed on the relevant product page.

The prize is provided by us, is non-negotiable, non-transferable, and cannot be exchanged for cash or other items. We reserve the right to substitute the prize with an alternative of equal or greater value if necessary.

8. SHIPPING:

The prize includes packaging and carriage to a valid UK address (including Scottish Highlands and Islands).

If the prize is delivered outside the UK, additional shipping and customs charges may apply, which will be borne by the winner. We will contact the winner to arrange payment of such charges before dispatch.

9. MINIMUM TICKET SALES THRESHOLD AND ENDING THE PRIZE COMPETITION EARLY:

Minimum Sales Requirement: Each prize competition requires a minimum of 60% of available tickets to be sold by the closing date to proceed. If fewer than 60% of tickets are sold by the closing date, we reserve the right to cancel the competition.

Other Cancellation Grounds: We may also cancel a competition if fairness or safety is compromised, if the prize is no longer available, or if there are insufficient ticket sales to make the competition viable.

Effect of Cancellation: If a competition is cancelled for any reason:

• All ticket holders will receive a full refund to their original payment method within 14 days of cancellation
• This refund applies even if entrants answered the question incorrectly
• All entrants (including free entry participants) will be notified of the cancellation via email where contact details have been provided
• We will also publish notice of cancellation on our website and social media channels

10. CLAIMING THE PRIZE:

We'll attempt to contact the winner within 48 hours after the draw using the contact details provided during entry.

If the winner has not responded within 7 days of our first contact attempt, the winner should get in touch with us directly. If no contact is established within 30 days of the draw date, we reserve the right to select an alternative winner from the remaining qualifying entries.

We are not responsible if a winner does not claim their prize within the specified deadline.

11. LIMITATION OF LIABILITY:

We are not responsible for any delayed, lost or misdirected entries or prizes, nor for postcard entries lost in transit.

We are not liable for delivery to an incorrect address provided by the entrant.

Subject to clause 12 below, we (and our agents and representatives) exclude all liability for any loss, damage, injury, or death resulting from participation in the competition or acceptance of the prize, unless such loss, damage, injury or death is caused by our negligence, wilful default, or breach of statutory duty.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under Scots law.

Your statutory rights under Scots law and applicable consumer protection legislation are not affected by these terms.

12. DATA PROTECTION:

We will process personal data in accordance with our Privacy Policy and applicable data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018. By entering the competition, you consent to the processing of your personal data as described in our Privacy Policy.

13. GENERAL:

These terms and conditions are governed by Scots law.

Any disputes arising out of or in connection with these terms or any prize competition shall be subject to the exclusive jurisdiction of the Scottish courts, save that if you are resident in Northern Ireland you may also bring proceedings in the Northern Ireland courts, and if you are resident in England and Wales you may also bring proceedings in the English courts.

If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from these terms and the remaining provisions shall continue in full force and effect.

We reserve the right to modify these terms at any time. Any modifications will be published on our website and will apply to competitions launched after the date of such publication.